Privacy Policy

We only ask for what a trip actually requires:

• Account: your email address, handled by our authentication provider (Supabase). We never see or store your password.
• Booking: the full name, phone number, and email of each passenger, plus an emergency contact name and phone — the guide carries these on the trail.
• Trip history: which trips you booked, checked in to, and completed, so your dashboard and achievements work.
• Payment: processed by our payment provider. Card numbers never reach our servers — we keep only the confirmation and amount.

To run the trip you booked: assigning seats, contacting you about departure times or weather changes, checking you in at the meeting point, and reaching your emergency contact if something happens on the trail. We also use aggregate numbers (how many people joined, average ratings) to decide which trips to run again.

Your guide sees the passenger and emergency-contact details for their own trip. Beyond that, data sits with the services that run the site — authentication, database hosting, image hosting, and payment processing — each used only for that purpose. We don't sell your data or hand it to advertisers.

We set a session cookie so you stay logged in, and store your language and light/dark theme choice in your browser. There are no advertising or cross-site tracking cookies.

Account and trip history stay as long as your account exists — that's what your dashboard is built from. Booking records tied to a payment are kept for accounting purposes as long as required. Ask us to delete your account and we'll remove your personal details.

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete your account, by writing to hello@rhomb.uz. We'll reply within a few days.

If this policy changes in a way that affects what we collect, we'll update the date at the top of this page and mention it in the trip confirmation emails.